Sunday, November 27, 2011

Research Contributors – PERU Y ARGENTINA.

No name Company (for Privacy reasons)– Lima, Lima, Peru.


Bodega Sanchez-Salomon– Lujan de Cuyo, Mendoza, Argentina.

A family run winery for 100 years. This producer has internationally recognized wines; some of the wines they produce are: Malbec, Syrah, Cabernet and Tempranillo.

The operation is as sophisticated and fascinating as the wines…


Wednesday, July 27, 2011

Research Contributors – COLOMBIA.

Mastechno – Medellin, Antioquia, Colombia.
A privately owned company, the designer, professional rally racer and owner produces an exceptional set of panniers and other motorcycle accessories for a wide range of motorcycles.

Macrocentro – Medellin, Antioquia, Colombia.
Privately owned by AUTECO, this company sets the pace for after sales motorcycle service with the single shop we visited servicing over 2400 motorbikes per month. High technology with software research and development, the company is posed to improve a wide range of services available to motorcycle shops.

Tuesday, June 28, 2011

Research Contributors – COSTA RICA & PANAMA

Tropical Greens – Sarapiqui, Heredia, Costa Rica.

Family owned agricultural business catering to European markets, this Grower focuses on quality and service in its products and excels at communicating with its customers.

Products have long production lead times, short obsolescence and special packaging and transport needs. This creates a challenging environment. The community benefits from a high level of labour requirements and direct export of products.

Pascual – Panama City, Panama, Panama.

A multifaceted company with International exports produces many popular brands of cookies, crackers, candies and snacks including nutritional foods for school children. A mix of technology and craftsmanship with a focus on quality and design allows this company to be a leader in the industry. This was one of our most enjoyable tours to date.

Tuesday, May 17, 2011

Research Contributors – EL SALVADOR.

PROBALSAMO – Chiltiupan, La Libertad, El Salvador.

This process was set up by an NGO to help facilitate self employment in the small community. Despite the rustic simplicity and very low technology in the collection and processing of the Balsam the operation yields a high quality product. The primary market is domestic but Balsam is exported as a raw material for further processing in various goods like salves and shampoos.

Research Contributors – Veracruz, MEXICO.

Toks-owned by Grupo GIGANTE – Cordoba, Veracruz, Mexico.
With over 100 restaurants across Mexico this successful chain blends innovative Mexican cuisine with the familiarity and consistency of a reputable restaurant. A kitchen has one of the hardest and fast paced production and assembly jobs around and the level of operational complexity is certainly in no shortage. With every imaginable inventory challenge, short product life cycles, quality and the craftsmanship level of skill required by the staff, the restaurant is just ‘ripe’ for operational improvements.

Cerveceria Cuauhtemoc Moctezuma-owned by FEMSA – Orizaba, Veracruz, Mexico.

“The best Brewery in the World” as the slogan goes. Now owned by Heineken this brewery is one of the most advanced in the world. While brewing is an ancient process the level of technology in the facility is staggering. Advanced levels of operational excellence are present everywhere and so are the challenges. With many production lines, products and large scale capacity this facility is a great place to visit and have a taste test at their fantastic bar.

Sunday, January 2, 2011

Research Contributors – Guanajuato & Veracruz, MEXICO.

Azulejos Talavera Cortes – Dolores Hidalgo, Guanajuato, Mexico.

This 29 year family owned business is set in the heart of Mexico and produces tiles and other ceramics at a very high level of craftsmanship. With a 25 year warranty marked on every piece these products are sought after internationally. The artwork is all produced by hand in the traditional fashion and a great deal of flexibility in design is available through their team of professionals on sight.

Panaderia La Fama – Coscomatepec, Veracruz, Mexico.

This family owned business has been operating for the last 85 years and still hold many of its original values and baking traditions. The products are always fresh and compete on quality, in fact we’ve found it difficult to find better. La Fama has been recognized as one of the traditional bakeries in the state of Veracruz as documented by known photographer Susana Casarin in her book “Humo de Leña”.

Productos Agricolas Pesa S.P.R. de R.L. & Grupo Agro-Hidroponia de Ixhuatlan S.C. de R.L. – Ixhuatlan del Cafe, Veracruz, Mexico.

Coffee and hot house tomatoe plantation, roughly 30,000 plants at about 1000 metres of elevation produces a fine Arabica coffee primarily for local consumption. The production process is as complicated as any agricultural product with a 9 month cycle and it also contends with a very dynamic trading market being the second most traded commodity on the planet.

Proyecciones Artesanales de Coscomatepec S.A. de C.V. Proarte – Coscomatepec, Veracruz, Mexico.

For 35 years this leather shop has produced hand made products for cowboys, equestrian use and daily use. All products are craft and of a high quality.

Samy Productos Finos de Café M.R. – Cordoba, Veracruz, Mexico.

A producer of coffee flavoured candies, cookies and liquors. This family owned business has been operating for about 10 years and is named after the youngest daughter. The business operates a store front café and produces and distributes for a domestic market. Quality and Service are high on the list as competitive competencies.


Instituto Tecnico Internacional de Belleza – Cordoba, Veracruz, Mexico.

This government recognized College of Beauticians has been operating for over 27 years and offers a highly technical and exhaustive 2 year program. The product has some unique production features I haven’t seen at other schools and focuses on quality to compete in a demanding market.